Refund policy

At BetterKind, we take pride in delivering our products directly from our source to your door. To ensure safety and quality, our return policies vary by product category.

Supplements

We have a 30-day return policy, which means you have 30 days from your initial order to request a return.

• Condition: No returns on opened or used products unless damaged upon receipt.

• Eligibility: To be eligible for a return or exchange, your item must be unused, with seals intact, in its original packaging, and accompanied by your receipt or proof of purchase.

How to Start a Return

To start a return for supplements or skincare, or to report an issue with a beef delivery, contact us at contact@getbetterkind.com.

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect.

Refunds

Once we receive and inspect your return, approved refunds will be automatically issued to your original payment method within 10 business days. Bank processing may take additional time. If more than 15 business days have passed since approval, contact contact@getbetterkind.com